KIS 918 Privacy Policy – Malaysia Member Personal Data Protection

This Privacy Policy explains how KIS 918, operating under the domain kis918.onl, collects, uses, stores, and protects your personal information as a member of our platform. We are committed to safeguarding every member's privacy to the highest standards in compliance with applicable data protection laws.

By registering an account with KIS 918 or using any of our services, you consent to the collection and use of your personal information as described in this document. Please read this Privacy Policy carefully and contact our support team if you have any questions.

This policy covers all information collected through the KIS 918 website, our official mobile app for iOS and Android, and any official communication channels we operate, including live chat, email, and messaging platforms.

KIS 918 collects two main categories of information — information you provide directly to us, and information collected automatically when you use our platform.

Information You Provide Directly:

• Full name as it appears on your official identification document.
• Date of birth for age verification (18 years and above).
• National identification card or passport number for identity verification (KYC).
• Active email address and mobile phone number.
• Bank account details for processing deposits and withdrawals.
• Supporting documents uploaded during the KYC process.

Information Collected Automatically:

• IP address and device information you use.
• Web browser or mobile app type and version.
• Activity log data including pages visited and access times.
• Records of deposit and withdrawal transactions and gaming history.
• Cookie data and similar tracking technologies.

All information we collect is used for specific, legitimate purposes directly related to the operation of the kis 918 platform. We do not use your data for any other purpose without obtaining your consent first.

KIS 918 does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. However, there are limited situations where sharing information is necessary and permitted:

• Payment service providers — transaction information required to process your deposits and withdrawals via FPX, DuitNow, and supported e-wallets.
• Identity verification service providers — KYC data required to verify your identity for legal compliance purposes.
• Authorities and regulatory bodies — where required by law or a valid court order.
• Platform technology providers — limited technical data required for the operation and maintenance of our systems.
• Fraud prevention agency — information required to detect and prevent illegal activity or fraud.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes. kis 918 ensures all service providers comply with data protection standards equal to or higher than our own.

KIS 918 continuously invests in the latest security infrastructure to ensure your personal data is protected at all times. The technical and organisational security measures we employ include:

• Full data encryption using 256-bit SSL/TLS protocols for all data transmitted between your device and our servers.
• Encryption of sensitive data stored in our databases using industry-recognized encryption algorithms.
• Two-factor authentication (2FA) for access to member accounts and internal administration systems.
• Round-the-clock security monitoring by our dedicated cybersecurity team.
• Strict access controls — only authorized personnel can access member personal data.
• Regular data backups and a comprehensive disaster recovery plan.
• Regular security audits and penetration testing conducted by independent third parties.

KIS 918 uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and secure your account. Cookies are small text files stored on your device when you browse our website.

Types of Cookies We Use:

• Essential Cookies — required for core platform functions such as secure login and session verification. These cookies cannot be disabled.
• Preference Cookies — stores your preferences such as language, display settings, and game preferences for a more personalized experience.
• Analytics Cookies — helps us understand how members use the platform so we can continuously improve our services.
• Security Cookies — detects suspicious activity and protects your account from unauthorized access.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the KIS 918 platform.

As a kis 918 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of the following rights:

To exercise any of the rights above, please contact the kis 918 support team via live chat or email. We will process your request within 30 business days.

KIS 918 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following is a general guide to our data retention periods:

• Active account data — retained for as long as your account remains active and for an additional period following account closure for legal compliance purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
• KYC Documents — retained throughout the active account period and for a minimum of 5 years after account closure.
• Support communication logs — retained for 3 years for reference and quality control purposes.
• Analytics cookie data — retained for no more than 13 months from the date of collection.

Once the relevant retention period has expired, your data will be securely deleted or anonymized so it can no longer be personally associated with you.

The kis 918 platform may contain information or integrations relating to registered third-party game providers that have formal agreements with us. Each third-party game provider has its own privacy policy governing the collection and use of data within the context of their games.

KIS 918 is not responsible for the privacy practices or content of any third parties outside our direct control. We encourage you to read the privacy policies of the game providers you use to understand how your data is handled within their gaming environments.

KIS 918 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The "Updated" date at the top of this page will always show the latest version in effect.

If we make significant changes to how we use or protect your personal data, we will notify you via a prominent notice on the kis 918 platform or through your registered email at least 14 days before the changes take effect.

Your continued use of the kis 918 platform after any policy changes take effect constitutes your acceptance of the updated privacy terms. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the established procedures.

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the kis 918 Data Protection Officer through the following channels: